ZM Hosted - Reliable Web Hosting, Domains & Cloud Infrastructure

About ZM Hosted & CEO / Founder Information

Learn about ZM Hosted, our leadership, company mission, global server infrastructure, and commitment to excellence.

ZM Hosted 1. What is ZM Hosted and what services are provided?

ZM Hosted is a premier high-performance web hosting, domain registration, and cloud infrastructure platform. We provide blazing NVMe SSD Shared Hosting, Managed WordPress Hosting, Reseller Hosting, Master Reseller, Alpha Reseller, Business Email, and Dedicated Server solutions backed by 99.9% uptime SLA and 24/7 dedicated WhatsApp support.

Leadership 2. Who is the Founder & CEO of ZM Hosted?

Mohsin Raza is the Founder and Chief Executive Officer (CEO) of ZM Hosted, established in 2024. With extensive expertise in enterprise cloud architecture, network infrastructure, and high-performance server engineering, he founded ZM Hosted to provide reliable, scalable, and affordable global hosting solutions backed by genuine 24/7 dedicated support.

Mission 3. What is the core mission and vision of ZM Hosted?

Our mission is to empower developers, businesses, and digital agencies with lightning-fast LiteSpeed server infrastructure, 100% automated instant provisioning, localized multi-country automated payment gateways (JazzCash, EasyPaisa, Raast, Binance Pay, Visa/MasterCard), and 24/7 human technical support with zero downtime.

Infrastructure 4. Where are ZM Hosted data centers located?

ZM Hosted operates enterprise-grade Tier-3 and Tier-4 data center nodes in strategic locations across North America (USA, Canada), Europe (UK, Germany, France), and Asia. All server nodes feature enterprise NVMe RAID arrays, multi-terabit DDoS mitigation, and redundant 10Gbps fiber network uplinks.

Guarantee 5. Is there a money-back guarantee and SLA?

Yes, we offer an unconditional 30-Day Money-Back Guarantee on all shared and reseller hosting plans. If you are not completely satisfied with our performance or support within the first 30 days, you can request a full refund via your client portal or WhatsApp support.

Automation 6. How fast are services activated after payment?

All hosting accounts, domain registrations, cPanel logins, and WHM reseller privileges are provisioned 100% automatically in real-time. As soon as your payment is processed via JazzCash, EasyPaisa, Raast QR, Visa/MasterCard, or Crypto, your account details and login instructions are dispatched to your registered email in under 30 seconds.

Payment Methods & Country-Specific Billing

How to pay for ZM Hosted services in Pakistan, India, USA, Canada, UK, Europe, Bangladesh, Africa & Crypto.

Pakistan 1. How to pay via JazzCash in Pakistan?

Select JazzCash at checkout. Enter your JazzCash mobile number to receive a 1-click in-app MPIN approval prompt, or scan the real-time JazzCash QR code. Payment is processed instantly and your hosting/domain account is activated 100% automatically within 10-30 seconds with zero manual verification needed.

Pakistan 2. How to pay via EasyPaisa in Pakistan?

Select EasyPaisa during checkout. Enter your EasyPaisa mobile account number to approve the instant in-app payment request, or scan the official EasyPaisa QR code. No manual phone transfers or screenshots needed — your service is provisioned and cPanel credentials emailed to you automatically within seconds.

Pakistan 3. How to pay via Raast Instant QR / Raast ID?

Open any Pakistani banking app (HBL, Meezan, Bank Alfalah, SadaPay, NayaPay, MCB, UBL, Standard Chartered, etc.), scan the Raast Instant QR code generated on your invoice, or pay via Raast. Payments are verified in real-time with 0% transaction fee and instant 10-second server provisioning.

Pakistan 4. Can I pay using SadaPay or NayaPay debit cards or IBAN?

Yes! You can use your SadaPay or NayaPay Mastercard/Visa virtual or physical debit card directly via the card gateway, or perform an instant Raast / 1-Link transfer with 1-click instant automated activation.

Pakistan 5. How to pay via Pakistani Bank Transfer (Meezan, HBL, Alfalah)?

Select Online Bank Transfer / Raast on the checkout page. Instant Raast QR and 1-Link bank transfer options are available for Meezan Bank, HBL, Bank Alfalah, and all Pakistani banks with automated order verification.

India 6. How can clients from India pay for ZM Hosted services?

Clients in India can pay seamlessly using Binance Pay, Cryptomus (USDT TRC20/BEP20, Bitcoin, Ethereum, BNB), or International Visa / MasterCard debit & credit cards. All payments are automated with 1-click instant service activation.

India 7. Are Indian International Cards and Crypto supported?

Yes! International Visa and MasterCard debit/credit cards enabled for international transactions as well as USDT (TRC-20 / BEP-20) and Binance Pay are fully supported with instant order confirmation.

International 8. How to pay from USA, Canada, UK, Bangladesh & Worldwide?

We accept all major Visa, MasterCard, American Express, UnionPay cards, Binance Pay, and Cryptomus Cryptocurrency worldwide. All international checkouts are 3D-Secure encrypted and provisioned automatically in under 30 seconds.

International 9. Can I pay using Debit / Credit Cards or Apple Pay?

Yes, all international Visa and MasterCard debit/credit cards with 3D-Secure 256-bit encryption are accepted with 1-click checkout and automatic instant activation.

Crypto 10. How to pay using Binance Pay?

Select Binance Pay at checkout. Scan the generated QR code with your Binance Mobile App or authorize payment via your Binance account in USDT, BNB, BTC, or ETH with zero gas fees. Service activates 100% automatically upon 1-click payment.

Crypto 11. How to pay with USDT (TRC-20, BEP-20, ERC-20) via Cryptomus?

Choose Cryptomus / Cryptocurrency at checkout. Select USDT (TRC-20 for lowest fees or BEP-20), BTC, ETH, or BNB. Send payment to the generated wallet address. The blockchain gateway automatically confirms the transaction and activates your services in real-time.

Crypto 12. Are Bitcoin (BTC), Ethereum (ETH), and BNB accepted?

Yes, we support direct automated crypto payments in USDT (TRC20 & BEP20), Bitcoin (BTC), Ethereum (ETH), BNB, Solana (SOL), and TRX with real-time network verification and instant account provisioning.

Bangladesh 13. How to pay from Bangladesh?

Clients from Bangladesh can pay using Binance Pay, Cryptomus (USDT TRC20/BEP20), or International Visa / MasterCard with 1-click instant automated setup.

Global 14. What currencies are supported for payment?

We support payments in PKR (Rs) via JazzCash, EasyPaisa, Raast, and local bank transfers, as well as USD ($) and global currencies via Visa/MasterCard, Binance Pay, and Cryptomus.

Billing 15. How does the 1 USD = 293 PKR conversion work on ZM Hosted?

Our system uses a transparent pegged rate of 1 USD = 293 PKR. When you select PKR from the topbar currency switcher, all hosting packages, domain registrations, and renewals convert with zero hidden forex markup.

Billing 16. Is hosting activated instantly after payment?

Yes! For JazzCash, EasyPaisa, Cards, UPI, Binance Pay, and Cryptomus, hosting accounts and cPanel credentials are automatically provisioned and emailed to you within 30 seconds.

Billing 17. How do I get an official invoice and receipt for my business?

Every completed order generates a downloadable PDF tax invoice containing your company name, itemized service breakdown, transaction ID, and payment timestamp inside your client area.

Billing 18. What is the 30-Day Money Back Guarantee policy?

All Web Hosting, WordPress Hosting, and Reseller Hosting plans come with an unconditional 30-day money-back guarantee. If you are not completely satisfied, simply open a ticket for a full refund.

Billing 19. Can I upgrade or downgrade my hosting plan anytime?

Yes, you can upgrade from Web Hosting to Reseller, Master Reseller, or Dedicated Server at any time from your client area. The system automatically calculates pro-rata credit for your unused days.

Billing 20. Does ZM Hosted charge hidden setup fees or renewal penalties?

No. We believe in 100% pricing transparency. There are zero hidden setup fees, zero cancellation fees, and domain renewals follow standard regular pricing.

cPanel & File Manager Tutorials

Accessing cPanel, uploading website assets, managing directories, and permissions.

21. What is the direct login URL for ZM Hosted cPanel?

You can access your cPanel control panel directly at https://skyserverdns.com:2083 or via your domain name at https://yourdomain.com:2083 or https://yourdomain.com/cpanel.

22. How do I upload my website files in cPanel File Manager?

Log into cPanel, click on File Manager, double click the public_html directory, click Upload in the top toolbar, select your website files or a compressed .zip file, and once upload hits 100% (green), extract the ZIP file directly inside public_html.

23. What is the public_html directory and why is it important?

The public_html folder (also called web root) is the public directory of your server. All files placed inside public_html (e.g. index.php, index.html, style.css) are visible to visitors when they browse your domain name.

24. How do I extract a .ZIP archive in cPanel File Manager?

In File Manager, right-click your uploaded .zip file and click Extract, or select the file and click Extract in the top menu. Choose the target directory (usually /public_html) and click Extract Files.

25. How do I view hidden files (like .htaccess) in cPanel?

Open File Manager, click the Settings gear icon in the top right corner, check the box for "Show Hidden Files (dotfiles)", and click Save. Files like .htaccess and .user.ini will now be visible.

26. How to change PHP Version and active extensions in cPanel?

In cPanel, scroll to the Software section and click Select PHP Version or MultiPHP Manager. Choose PHP 8.0, 8.1, 8.2, or 8.3 and enable extensions such as mysqli, curl, gd, zip, mbstring, or ioncube.

27. What are the correct file and folder permissions in cPanel?

Standard secure Linux permissions are 755 for all folders and directories, and 644 for all files (like .php, .html, .css). Files with 777 permissions will be blocked by the server security firewall.

28. How do I create a Subdomain in cPanel?

In cPanel, go to Domains > Domains > click Create a New Domain. Enter your desired subdomain (e.g. blog.yourdomain.com) and specify the Document Root folder.

29. How do I set up a 301 URL Redirect in cPanel?

Navigate to Domains > Redirects. Select Type (Permanent 301), pick the source URL, enter the destination URL, select "Redirect with or without www", and click Add.

30. How to generate and download a Full cPanel Backup?

Click Backup Wizard or Backups in cPanel. Click Download a Full Account Backup, choose Home Directory as destination, enter your email for notification, and click Generate Backup.

31. How to increase PHP memory_limit and upload_max_filesize?

In cPanel, open MultiPHP INI Editor. Select your domain and adjust memory_limit to 512M, upload_max_filesize to 256M, post_max_size to 256M, and max_execution_time to 300 seconds. Click Apply.

32. What should I do if I forget my cPanel password?

You can log into your ZM Hosted client billing dashboard, navigate to Services > My Hosting > click "Change Password" or click "One-Click cPanel Login" without entering credentials.

FTP & FileZilla Connection Tutorials

Step-by-step instructions to create FTP users and transfer large website files.

33. What are the official ZM Hosted FTP connection details?

FTP Host: server.skyserverdns.com (or your domain name)
Username: Your cPanel username or full FTP user (user@yourdomain.com)
Password: Your cPanel/FTP password
Port: 21 (Encryption: Explicit FTP over TLS).

34. How do I create a new FTP Account in cPanel?

In cPanel, click FTP Accounts under Files. Enter a Log In username, generate a strong password, specify the Directory (set to public_html for website root), set Quota to Unlimited, and click Create FTP Account.

35. How to connect FileZilla client to ZM Hosted server?

Open FileZilla on your computer. In the Quickconnect bar, enter:
• Host: server.skyserverdns.com
• Username: your cPanel username
• Password: your cPanel password
• Port: 21
Click Quickconnect. When prompted with the SSL/TLS Certificate dialog, check "Always trust this certificate" and click OK.

36. How to upload files and folders via FileZilla?

On the left side of FileZilla (Local Site), locate your website files on your computer. On the right side (Remote Site), double-click public_html. Select your local files, right-click, and choose Upload.

37. How to fix "Connection timed out" or "530 Login authentication failed" in FTP?

1. Verify your username and password.
2. Ensure FTP Host is set to server.skyserverdns.com.
3. In FileZilla Site Manager, set Transfer Mode to Passive and Encryption to "Require explicit FTP over TLS".

38. Can I use SFTP (SSH File Transfer Protocol)?

SFTP on port 22 is available on VPS, Dedicated Servers, and Reseller packages with SSH access enabled. For Web Hosting, FTPS on port 21 is the recommended encrypted protocol.

39. How do I change file permissions (CHMOD) inside FileZilla?

Right-click any file or folder on the remote side of FileZilla, click File Permissions..., enter Numeric value (e.g. 755 for folders, 644 for files), check "Recurse into subdirectories" if needed, and click OK.

40. How to configure WinSCP or Cyberduck with ZM Hosted?

Select FTP protocol with TLS/SSL encryption, set Host Name to server.skyserverdns.com, Port 21, enter your cPanel login credentials, and connect.

41. Is there an upload size limit when transferring via FTP?

No. FTP allows you to upload unlimited files of any size (including large 10GB+ database dumps, video archives, and full backup files) without HTTP timeout restrictions.

42. How to delete or rename files in FTP?

Simply right-click the file on the remote pane in FileZilla and click Delete (or press the Delete key) or click Rename to update the filename.

Domains, DNS & Nameservers

Pointing nameservers, DNS propagation, custom DNS records (A, CNAME, MX, TXT).

43. What are the official ZM Hosted Nameservers?

Point your domain at any registrar (Namecheap, GoDaddy, Cloudflare, etc.) to:
• Primary Nameserver: ns1.skyserverdns.com
• Secondary Nameserver: ns2.skyserverdns.com

44. How long does DNS propagation take after changing nameservers?

DNS propagation worldwide typically takes between 15 minutes to 24 hours. You can check global propagation status on tools like dnschecker.org.

45. How do I point a GoDaddy or Namecheap domain to ZM Hosted?

Log into GoDaddy/Namecheap, go to Domain Management > DNS > Nameservers > select Custom DNS > enter ns1.skyserverdns.com and ns2.skyserverdns.com > click Save.

46. How to edit DNS records (A, CNAME, TXT, MX) in cPanel Zone Editor?

In cPanel, click Zone Editor under Domains. Click Manage next to your domain. You can add new A records (pointing to IP), CNAME records, TXT verification records, or MX mail records.

47. How do I connect Cloudflare with my ZM Hosted account?

Add your domain in Cloudflare, copy the DNS records from cPanel Zone Editor into Cloudflare, change your domain nameservers at your registrar to Cloudflare's assigned nameservers, and set SSL/TLS encryption mode to Full (Strict).

48. What is an Addon Domain and how do I add multiple websites?

An Addon domain allows you to host an independent additional website under a single cPanel account. In cPanel, go to Domains > Create a New Domain > uncheck "Share document root" > specify folder path > click Submit.

49. How to transfer my domain name to ZM Hosted?

1. Unlock your domain at your current registrar.
2. Obtain the EPP / Authorization Transfer Code.
3. Visit our Domain Transfer page, enter your domain and EPP code, and complete checkout.

50. What is WHOIS Privacy Protection and is it free?

WHOIS Privacy shields your personal name, phone number, address, and email from the public WHOIS registry to prevent spam and identity theft. It is included free with all eligible domain registrations on ZM Hosted.

51. How do I set up SPF and DKIM email authentication records?

In cPanel, click Email Deliverability. Locate your domain and click Manage. cPanel will automatically generate and install valid SPF and DKIM TXT records to prevent your emails from landing in spam.

52. Why does my domain show "Server Not Found" or old website?

This is caused by local DNS caching. Clear your browser cache or flush your DNS resolver on Windows by opening Command Prompt and running ipconfig /flushdns.

WordPress & MySQL Database Guides

1-click WordPress installation, phpMyAdmin, database creation, and optimization.

53. How to install WordPress in 1-Click using Softaculous in cPanel?

In cPanel, scroll to Softaculous Apps Installer > click WordPress > click Install Now. Choose your protocol (https://), select domain, enter site name, admin username, password, and click Install. Your site will be live in 10 seconds!

54. How do I create a MySQL Database and Database User in cPanel?

1. Open MySQL Database Wizard in cPanel.
2. Step 1: Create Database Name (e.g. user_mydb).
3. Step 2: Create User & Password.
4. Step 3: Check "ALL PRIVILEGES" and click Make Changes.

55. How do I access phpMyAdmin to import or export SQL databases?

Click phpMyAdmin under the Databases section in cPanel. Select your database from the left column. To export: click Export > Quick > Go. To import: click Import > Choose File (.sql or .sql.zip) > Go.

56. How to fix "Error Establishing a Database Connection" in WordPress?

Open File Manager > public_html > edit wp-config.php. Verify that DB_NAME, DB_USER, DB_PASSWORD, and DB_HOST (must be localhost) match the exact database credentials in cPanel.

57. How to enable LiteSpeed Cache for super-fast WordPress loading?

Log into your WordPress wp-admin > Plugins > Add New > Search for LiteSpeed Cache > Install & Activate. Our server LiteSpeed enterprise module works natively with the plugin to deliver sub-second page loads.

58. How do I reset a forgotten WordPress Admin Password?

Open cPanel > phpMyAdmin > select your database > click wp_users table > edit your admin user row > in the user_pass field, select Function MD5, type your new password in Value, and click Go.

59. How to migrate an existing WordPress site to ZM Hosted for Free?

You can use migration plugins like All-in-One WP Migration or Duplicator, or simply submit a support ticket with your old cPanel backup and our technical team will migrate your website free of charge.

60. How to change WordPress Site URL (HTTP to HTTPS)?

In WordPress dashboard, go to Settings > General. Update both "WordPress Address (URL)" and "Site Address (URL)" from http:// to https:// and click Save Changes.

61. How to increase max upload file size in WordPress?

In cPanel MultiPHP INI Editor, set upload_max_filesize = 256M and post_max_size = 256M. Alternatively, add @ini_set('upload_max_size' , '256M'); in your wp-config.php file.

62. How to fix WordPress White Screen of Death (WSOD)?

Open cPanel File Manager > public_html/wp-content/plugins > rename the folder to plugins_old to deactivate all plugins. If the site loads, rename back and enable plugins one by one to find the faulty plugin.

63. How to enable WordPress Debug Mode for troubleshooting?

Edit wp-config.php in File Manager and set define('WP_DEBUG', true); and define('WP_DEBUG_LOG', true);. Error details will be logged in /wp-content/debug.log.

64. How to optimize and repair MySQL database tables?

In cPanel, click MySQL Databases. Under "Modify Databases", select your database and click Check Database or Repair Database.

SSL Certificates & Security

Activating Free AutoSSL, HTTPS redirection, malware scanning, and WAF firewalls.

65. Does ZM Hosted include Free SSL Certificates?

Yes! Unlimited Let's Encrypt AutoSSL Certificates (with 256-bit encryption) are included free with all Web Hosting, WordPress, and Reseller plans, renewing automatically every 90 days.

66. How to force HTTP to HTTPS redirect for all website visitors?

In cPanel, click Domains > toggle ON the switch for "Force HTTPS Redirect" next to your domain. Alternatively, add this rule to the top of your .htaccess file:

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

67. How to run AutoSSL manually in cPanel?

In cPanel, go to SSL/TLS Status. Check the checkboxes next to all domain names and click the "Run AutoSSL" button. The system will issue and install certificates within 2-5 minutes.

68. Why does my site show "Not Secure" warning?

1. Ensure your domain points to ns1.skyserverdns.com and ns2.skyserverdns.com.
2. Run AutoSSL in cPanel.
3. Check for Mixed Content (images/scripts hardcoded with http:// instead of https://).

69. How does ZM Hosted protect my website from DDoS attacks?

All our servers are protected by enterprise Tier-3 hardware firewalls with real-time DDoS mitigation capable of filtering volumetric attacks up to 1 Tbps without dropping website connections.

70. How to block malicious IP addresses in cPanel?

In cPanel, open IP Blocker under Security. Enter the single IP address or IP range you wish to deny access to, and click Add.

71. What is ModSecurity and how to disable it for specific scripts?

ModSecurity is a Web Application Firewall (WAF) that blocks SQL injection and cross-site scripting (XSS). If a custom script is blocked, go to cPanel > ModSecurity > toggle OFF for that specific domain.

72. How to password protect a directory in cPanel?

Go to Directory Privacy in cPanel. Navigate to the folder (e.g. /public_html/admin), check "Password protect this directory", create a authorized username/password, and click Save.

73. How to enable Two-Factor Authentication (2FA) for cPanel?

In cPanel, open Two-Factor Authentication under Security. Click "Set Up 2FA", scan the QR code with Google Authenticator or Microsoft Authenticator, enter the 6-digit security code, and click Verify.

74. How does SiteLock website scanner protect against malware?

SiteLock performs daily cloud scanning of your web pages for malicious code, backdoors, spam blacklists, and vulnerabilities, providing automated removal to keep your domain off Google blacklists.

Webmail & Email Client Setup

Creating professional emails, accessing webmail, and configuring Outlook & Smartphones.

75. How to access ZM Hosted Webmail directly?

Access Webmail directly at https://skyserverdns.com:2096 or https://yourdomain.com:2096 or https://yourdomain.com/webmail. Log in with your full email address and email password.

76. How do I create a custom business email account (e.g. info@yourdomain.com)?

In cPanel, click Email Accounts > click + Create. Select your domain, enter username (e.g. info), set a secure password, assign storage quota, and click Create.

77. What are the IMAP, POP3, and SMTP server settings?

Incoming Server: mail.yourdomain.com (or skyserverdns.com)
• IMAP Port: 993 (SSL/TLS)
• POP3 Port: 995 (SSL/TLS)
Outgoing SMTP Server: mail.yourdomain.com
• SMTP Port: 465 (SSL/TLS) or 587 (STARTTLS)
• Authentication required (same as incoming).

78. How to setup custom email on iPhone / iOS Mail App?

On iPhone: Settings > Mail > Accounts > Add Account > Other > Add Mail Account. Enter Name, Email, Password. Select IMAP. Enter Host Name skyserverdns.com with your full email and password for both Incoming and Outgoing servers > Save.

79. How to setup email on Android Gmail App or Outlook Mobile?

Open Gmail App > Settings > Add Account > Other. Enter full email address > Select Personal (IMAP) > Enter password > Set Server to skyserverdns.com, Security SSL/TLS, Port 993 > Set Outgoing SMTP Server to skyserverdns.com, Port 465 > Done.

80. How to create Email Forwarders in cPanel?

In cPanel, open Forwarders under Email. Click Add Forwarder. Enter the address to forward (e.g. sales@yourdomain.com) and destination email (e.g. your personal Gmail address) > click Add Forwarder.

81. How to setup an Autoresponder (Out of Office message)?

In cPanel, click Autoresponders > Add Autoresponder. Set Interval (hours), from name, subject, body message, start/stop times, and click Create/Modify.

82. How to choose between Roundcube and Horde webmail clients?

Roundcube is our modern, mobile-friendly default webmail interface featuring intuitive drag-and-drop, rich HTML composer, spellchecker, and contact address book.

83. How to prevent my sent emails from going to Spam?

1. Enable SPF and DKIM in cPanel Email Deliverability.
2. Ensure your domain has a valid DMARC record.
3. Avoid spam trigger keywords and unauthenticated bulk mailings.

84. How to configure SpamAssassin anti-spam filter?

Open Spam Filters in cPanel. Toggle ON "Process New Emails and Mark as Spam", configure score threshold (default 5), and enable "Automatically Delete Spam" if desired.

Reseller, Master & Alpha Hosting Guides

WHM management, creating cPanel accounts, packages, branding, and reseller tiers.

85. What is the login URL for WHM (Web Host Manager)?

You can access WHM directly at https://skyserverdns.com:2087 or https://yourdomain.com:2087 using your master reseller credentials.

86. How to create a new cPanel client account inside WHM?

Log into WHM > click Account Functions > Create a New Account. Enter client domain name, username, password, contact email, choose a Package, select DNS settings, and click Create.

87. How to create and assign Hosting Packages in WHM?

In WHM, go to Packages > Add a Package. Set package name (e.g. "Gold Plan"), allocate Disk Space (MB), Monthly Bandwidth, Max FTP/Email/Databases, cPanel theme, and click Add.

88. What is the difference between Reseller, Master Reseller, and Alpha Reseller?

• Reseller Hosting: Allows you to create and sell unlimited standard cPanel client accounts.
• Master Reseller: Allows you to create and sell both WHM Reseller accounts and cPanel accounts.
• Alpha Reseller: Ultimate tier allowing you to create Alpha, Master Reseller, Reseller, and cPanel accounts.

89. How to set up Private / Custom Nameservers for my brand?

Register glue records (e.g. ns1.yourbrand.com and ns2.yourbrand.com) at your registrar pointing to your reseller server IP. Then in WHM, go to Basic WebHost Manager Setup > enter your nameservers > Save.

90. How to suspend or unsuspend a client account in WHM?

Go to Manage Account Suspension in WHM. Select the username/domain, enter a suspension reason, and click Suspend (or Unsuspend).

91. How to terminate or delete a client account in WHM?

In WHM, go to Terminate Accounts. Select the account you want to permanently remove and click Remove. (Ensure you have a backup before terminating).

92. Can I integrate WHMCS or ClientExec billing with my reseller account?

Yes! All ZM Hosted Reseller, Master, and Alpha plans support full WHMCS, ClientExec, and Blesta API automation. Generate an API token in WHM > Manage API Tokens > connect to your billing system.

93. How to customize cPanel branding with my company logo?

In WHM, navigate to cPanel > Customization. Upload your company logo, favicon, help links, documentation URLs, and company name to deliver 100% white-label hosting.

94. How to view resource usage (CPU/RAM) of client accounts?

In WHM, use CloudLinux LVE Manager or Process Manager to inspect real-time CPU, RAM, IOPS, and process consumption across all sub-accounts.

Troubleshooting, Error Codes & FAQs

Solutions for 403 Forbidden, 404, 500 errors, cron jobs, and server diagnostics.

95. How to fix HTTP 500 Internal Server Error?

500 errors are typically caused by:
1. Syntax error in .htaccess (check for misconfigured rewrite rules).
2. Incorrect file permissions (must be 644 for files, 755 for folders).
3. Check cPanel Errors log under Metrics for the exact fatal PHP error.

96. How to fix HTTP 403 Forbidden Error?

403 Forbidden occurs when:
1. No default index file (index.php or index.html) exists in public_html.
2. Directory permissions are incorrect (fix to 755).
3. ModSecurity or an IP block rule in .htaccess is denying access.

97. How to fix HTTP 404 Not Found Error for inner pages?

For WordPress: go to wp-admin > Settings > Permalinks > click Save Changes to regenerate your .htaccess rewrite rules. For custom PHP apps: ensure files are placed in the correct subfolder.

98. How to create and run Cron Jobs (Scheduled Tasks) in cPanel?

In cPanel, click Cron Jobs under Advanced. Choose timing preset (e.g. Once Per Day or Every 5 Minutes). In the Command field, enter:
/usr/local/bin/php /home/username/public_html/cron.php >/dev/null 2>&1
Click Add New Cron Job.

99. How to view website visitor statistics and bandwidth metrics?

In cPanel, check the Metrics section: click AWStats or Visitors to view detailed analytics on unique visitors, page views, search keywords, and referrers.

100. How to contact ZM Hosted support if my question is not listed?

Our technical support engineers are available 24/7/365! You can reach us instantly via:
• WhatsApp: +92 305 1535284
• Technical Email: support@zmhosted.com
• General Sales: info@zmhosted.com
• Contact Page: Submit Ticket Here